{"id":8401,"date":"2026-08-06T15:05:08","date_gmt":"2026-08-06T15:05:08","guid":{"rendered":"https:\/\/physimed.com\/medispa\/?page_id=8401"},"modified":"2026-08-12T19:13:43","modified_gmt":"2026-08-12T19:13:43","slug":"politique-confidentialite","status":"publish","type":"page","link":"https:\/\/physimed.com\/medispa\/en\/politique-confidentialite\/","title":{"rendered":"Politique de confidentialite"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"8401\" class=\"elementor elementor-8401\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3217dc7 e-con e-atomic-element e-flexbox-base e-72be42e\" data-id=\"3217dc7\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"3217dc7\">\n    \t\t\t<h2 data-interaction-id=\"cbb1912\" class=\"e-heading-base\" data-e-type=\"widget\" data-id=\"cbb1912\"><strong>Privacy Policy<\/strong><\/h2>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-894b7de e-con e-atomic-element e-flexbox-base e-894b7de-a1aed02\" data-id=\"894b7de\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"894b7de\">\n    \t\t<div class=\"elementor-element elementor-element-906952b elementor-widget elementor-widget-html\" data-id=\"906952b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n  .physimed-policy {\n    max-width: 1120px;\n    margin: 0 auto;\n    padding: 30px 20px 70px;\n    font-family: \"Poppins\", Arial, sans-serif;\n    color: #1b2a4a;\n    line-height: 1.75;\n  }\n\n  .physimed-policy h1 {\n    font-family: Georgia, \"Times New Roman\", serif;\n    font-size: 46px;\n    color: #1b2a4a;\n    font-weight: 500;\n    margin-bottom: 35px;\n  }\n\n  .physimed-policy-card {\n    background: #ffffff;\n    border: 1px solid ##1b2a4a;\n    border-radius: 14px;\n    padding: 45px;\n    box-shadow: 0 12px 35px rgba(0,0,0,0.04);\n  }\n\n  .physimed-policy h2 {\n    font-size: 22px;\n    color: #1b2a4a;\n    margin-top: 35px;\n    margin-bottom: 12px;\n    font-weight: 600;\n  }\n\n  .physimed-policy h2:first-child {\n    margin-top: 0;\n  }\n\n  .physimed-policy p {\n    font-size: 16px;\n    margin-bottom: 16px;\n  }\n\n  .physimed-policy ul {\n    margin: 10px 0 22px 22px;\n    padding: 0;\n  }\n\n  .physimed-policy li {\n    margin-bottom: 8px;\n    font-size: 16px;\n  }\n\n  .physimed-policy .update {\n    color: #7d7d7d;\n    font-size: 15px;\n    margin-bottom: 30px;\n  }\n\n  .physimed-policy .contact-box {\n    background: #1b2a4a;\n    border-left: 5px solid #D4A95A;\n    color: #ffffff;\n    padding: 22px 26px;\n    border-radius: 10px;\n    margin: 20px 0 30px;\n  }\n\n  .physimed-policy .contact-box strong {\n    color: #6b1024;\n  }\n\n  @media (max-width: 768px) {\n    .physimed-policy {\n      padding: 25px 16px 50px;\n    }\n\n    .physimed-policy h1 {\n      font-size: 34px;\n    }\n\n    .physimed-policy-card {\n      padding: 28px 22px;\n    }\n\n    .physimed-policy h2 {\n      font-size: 20px;\n    }\n  }\n<\/style>\n\n<section class=\"physimed-policy\">\n  <div class=\"physimed-policy-card\">\n\n    <p class=\"update\"><strong>Last updated:<\/strong> August 6, 2026<\/p>\n\n    <h2>1. Person Responsible for the Protection of Personal Information<\/h2>\n    <p>\n      In accordance with Law 25 regarding the protection of personal information in the private sector, Groupe Sant\u00e9 Physimed has designated a person responsible for the protection of personal information.\n    <\/p>\n\n    <div class=\"contact-box\">\n      <p>\n        <strong> <span class=\"color-golden\">Shiva Rezaian <\/span><\/strong><br>\n        Person Responsible for the Protection of Personal Information<br>\n        Medispa Physimed<br>\n        6363 Trans-Canada Highway<br>\n        Saint-Laurent, Quebec H4T 1Z9<br><br>\n        Email : info@physimed.com<br>\n        Phone : 514 747-8888\n      <\/p>\n    <\/div>\n\n    <h2>2. Personal Information Collected<\/h2>\n    <p>Groupe Sant\u00e9 Physimed may collect various types of personal information, including:<\/p>\n    <ul>\n      <li>First and last name<\/li>\n      <li>Date of birth<\/li>\n      <li>Adress<\/li>\n      <li>Phone number<\/li>\n      <li>Email<\/li>\n      <li>Medical information and medical record<\/li>\n      <li>Medical history<\/li>\n      <li>Test results and medical reports<\/li>\n      <li>Insurance or billing information<\/li>\n      <li>Appointment information<\/li>\n      <li>Browsing data and connection cookies<\/li>\n      <li>Any other information necessary to provide care or services<\/li>\n    <\/ul>\n\n    <p>\n      Certain information collected, particularly medical and health information, is considered sensitive under the law and benefits from an increased level of protection.\n    <\/p>\n\n    <h2>3. Methods of Data Collection<\/h2>\n    <p>Personal information may be collected:<\/p>\n    <ul>\n      <li>Directly from you<\/li>\n      <li>By phone<\/li>\n      <li>By email<\/li>\n      <li>Through web forms<\/li>\n      <li>During medical consultations<\/li>\n      <li>Via digital platforms<\/li>\n      <li>Through certain authorized suppliers or partners when required in the context of services offered<\/li>\n    <\/ul>\n\n    <h2>4. Use of Personal Information<\/h2>\n    <p>We use your personal information primarily to:<\/p>\n    <ul>\n      <li>Provide medical care and services<\/li>\n      <li>Manage appointments and medical follow-ups<\/li>\n      <li>Handle billing and insurance claims<\/li>\n      <li>Communicate with you<\/li>\n      <li>Improve our services and platforms<\/li>\n      <li>Comply with our legal and regulatory obligations<\/li>\n      <li>Ensure the security and proper functioning of our systems<\/li>\n    <\/ul>\n\n    <h2>5. Consent<\/h2>\n    <p>\n      Groupe Sant\u00e9 Physimed obtains clear, free, and informed consent prior to collecting, using, or disclosing personal information when required by law.\n    <\/p>\n    <p>\n      Consent may be withdrawn at any time, subject to applicable legal or contractual obligations.\n    <\/p>\n\n    <h2>6. Disclosure of Personal Information<\/h2>\n    <p>\n      Access to personal information is restricted to authorized employees, professionals, physicians, suppliers, and partners who need access in the course of their duties.\n    <\/p>\n    <p>Groupe Sant\u00e9 Physimed does not sell any personal information to third parties.<\/p>\n\n    <p>Certain technology providers or service partners may process personal information on our behalf, notably for:<\/p>\n    <ul>\n      <li>IT hosting<\/li>\n      <li>Appointment management<\/li>\n      <li>Communications<\/li>\n      <li>IT services<\/li>\n      <li>Web analytics tools<\/li>\n      <li>Customer Relationship Management (CRM) platforms<\/li>\n    <\/ul>\n\n    <h2>7. Hosting and Data Transfers<\/h2>\n    <p>\n      Some personal information may be hosted or processed outside of Quebec or Canada. In such situations, Groupe Sant\u00e9 Physimed takes reasonable measures to ensure an adequate level of protection consistent with applicable requirements.\n    <\/p>\n\n    <h2>8. Cookies and Similar Technologies<\/h2>\n    <p>Our websites may use cookies and similar technologies to:<\/p>\n    <ul>\n      <li>Improve the user experience<\/li>\n      <li>Analyze platform traffic<\/li>\n      <li>Ensure proper website functionality<\/li>\n      <li>Measure certain advertising or analytical performance<\/li>\n    <\/ul>\n    <p>\n      You can configure your browser to refuse certain cookies. However, some features of the site may be limited.\n    <\/p>\n\n    <h2>9. Retention and Destruction of Information<\/h2>\n    <p>\n      Personal information is retained only as long as necessary for the intended purposes or in accordance with applicable legal and regulatory obligations.\n    <\/p>\n    <p>\n      Medical records are retained in accordance with the requirements of applicable laws and regulations in Quebec. When information is no longer needed, it is securely destroyed or anonymized.\n    <\/p>\n\n    <h2>10. Security Measures<\/h2>\n    <p>\n      Groupe Sant\u00e9 Physimed applies reasonable physical, administrative, and technological security measures to protect personal information against unauthorized access, loss, theft, disclosure, and unauthorized modification.\n    <\/p>\n\n    <h2>11. Privacy Incidents<\/h2>\n    <p>\n      In the event of a privacy incident presenting a serious risk of harm, Groupe Sant\u00e9 Physimed will take the required actions in accordance with Law 25.\n    <\/p>\n\n    <h2>12. Your Rights<\/h2>\n    <p>Subject to limitations provided by law, you may:<\/p>\n    <ul>\n      <li>Access your personal information<\/li>\n      <li>Request the correction of inaccurate information<\/li>\n      <li>Withdraw your consent where applicable<\/li>\n      <li>Request the cessation of dissemination or de-indexing under certain circumstances provided by law<\/li>\n      <li>File a complaint regarding the management of your personal information<\/li>\n    <\/ul>\n\n    <h2>13. Policy Modifications<\/h2>\n    <p>\n      This policy may be modified at any time to reflect legislative, technological, or operational changes. The most recent version will always be accessible on our official platforms.\n    <\/p>\n\n    <h2>14. Contact Us<\/h2>\n    <p>\n      Physimed Health Group<br>\n      6363 Trans-Canada Highway<br>\n      Saint-Laurent, Quebec H4T 1Z9<br><br>\n      Email : info@physimed.com<br>\n      Phone : 514 747-8888\n    <\/p>\n\n  <\/div>\n<\/section>\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique de confidentialit\u00e9 Derni\u00e8re mise \u00e0 jour : 6 aout 2026 1. Responsable de la protection des renseignements personnels Conform\u00e9ment \u00e0 la Loi 25 sur la protection des renseignements personnels dans le secteur priv\u00e9, le Groupe Sant\u00e9 Physimed a d\u00e9sign\u00e9 une personne responsable de la protection des renseignements personnels. Madame Shiva Rezaian Responsable de la [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8401","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/physimed.com\/medispa\/en\/wp-json\/wp\/v2\/pages\/8401","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/physimed.com\/medispa\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/physimed.com\/medispa\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/physimed.com\/medispa\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/physimed.com\/medispa\/en\/wp-json\/wp\/v2\/comments?post=8401"}],"version-history":[{"count":11,"href":"https:\/\/physimed.com\/medispa\/en\/wp-json\/wp\/v2\/pages\/8401\/revisions"}],"predecessor-version":[{"id":9664,"href":"https:\/\/physimed.com\/medispa\/en\/wp-json\/wp\/v2\/pages\/8401\/revisions\/9664"}],"wp:attachment":[{"href":"https:\/\/physimed.com\/medispa\/en\/wp-json\/wp\/v2\/media?parent=8401"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}